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Do you ship internationally?
We only ship within the continental United States.
How long will it take to get my package?
The delivery time depends on the weight and final destination of the package. You can track the package via the tracking number sent to you when you make a purchase. Or you can track your order here.
What shipping methods are available?
We work with all major couriers, including USPS, UPS, and Fedex.


Who should I to contact if I have any question?
You can contact us via email at Please find the information below or click on "Contact Us".
How can I cancel or change my order?
You can cancel or change orders via the Track Order page, or you can contact us directly.


How can I return a product?
Please contact us directly to report any issues with the product or set up returns.
Do you provide any warranty?
No, unfortunately because our products belong in the health supplement category, we do not provide warranties to our products.
Do you have a replacement guarantee?
We will guarantee replacement when clear evidence has been provided that the products purchased suffered damages. Please submit photos of the items in questions via our contact email, and our representative will be in touch with you shortly.

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CheonNok Tonic Deer Antler Velvet Red Ginseng Extract Pouch - CheongKwanJang

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